In recent months we have invested in new software systems to enable the buyer experience to be more user-friendly. These updates have helped to ensure a smooth transition to purely Live Online auctions since May, as well as offering timed appointments for viewing and collections, ensuring a safer environment for clients and staff during the COVID pandemic. Ultimately during the pandemic, there has been a fundamental shift in how buyers interact with us and participate in our auctions. To facilitate these advances we have increased our Buyer's Premium to 20% plus VAT (24% inclusive), however, with this increase we are now offering free Live Internet bidding through a Gildings Account without any additional surcharges. These changes are applicable from all auctions held after 1st October 2020 and are reflected in our amended Terms and Conditions for Buyers.
If you are bidding live through an Invaluable (invaluable.com) account, there will remain no live bidding surcharge. If you are bidding via a Saleroom (the-saleroom.com) account then the standard surcharge of 5.95% will apply in addition to the Buyer's Premium.
We acknowledge that collecting purchased lots may prove more problematic during on-going changes to local restrictions and movements. That being said, it is still the buyer's responsibility to arrange collection - either in person or via a third party - promptly after each auction. We shall be implementing stricter procedures for late collection of items. Charges will come into effect 14 days after the date of the auction at a rate of £12 per lot per week for small lots, and £36 per lot per week for furniture lots (figures include VAT). These charges will need to be settled, along with any outstanding invoices, prior to the release of the items. If you foresee any significant delay in the collection of your items then please do inform us in advance.
For example, if a small lot remains with us after 15 days, there will be an additional £12 to pay for storage. If the lot remains after 21 days, there will be an additional £24 to pay.