Introducing our new Appointment booking system

Introducing our new Appointment booking system

29/06/2020    

With recent changes to restrictions, we are pleased to be in a position to welcome you back to the Saleroom for future sale Viewings, Collections, and Consignments.

The continued safety of visitors and staff is our continued priority and so there will be notable changes to your visit. First and foremost we have to limit the number of visitors at any one time. Regrettably, we are still not able to host people bidding live on auction day. However, from July, you are welcome to come and view all auctions by timed appointment. All Collections for purchases and Vendor Returns are also to be conducted by appointment only. Equally, if you have had a valuation via our website or email, you can arrange a time to drop-off your items “contact-less”.

You can book your own Appointments if you have a “My Gildings” account using our new Appointments feature on the Gildings website. The system is now live and viewing times can be booked for the 13th and 14th July auctions.

BOOK AN APPOINTMENT NOW

Changes to your visit


We ask all visitors to follow these guidelines during your visit:

  • Comply with social distancing Government guidelines and to wash-hands/ sterilise regularly
  • Follow and observe floor markings and one-way systems
  • Face coverings and gloves must be worn by visitors whilst viewing – without them you will not be allowed access
  • If you are late for your booked slot, you may be asked to wait until a time is available to safely allow access
  • When time is called for your viewing slot, please depart the saleroom promptly so that cleaning and preparation for the next time slot is possible
  • For the time being, there will be no refreshments available, except for water

 

Valuations


In-house valuations are still affected as it is not going to be possible to sit with clients for a prolonged period whilst handling multiple items and objects. Where at all possible we ask clients to submit images via our website for an initial appraisal. If suitable for an auction you can book a time to drop the items off for us to then inspect them in person and confirm auction estimates and reserves in due course (items will be subject to a period of quarantine prior to handling). For certain items, such as jewellery, provisional estimates from images are not always possible. If it is the case that you cannot send images, or have items of jewellery to sell, do call us and one of the Valuers will be in contact to discuss how we might be able to assist.

Online valuations and image upload is quick and easy and you do not need an account. Click here for Valuations

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